Launched in August 2007, Virgin America Airlines is a new, California-based airline with brand new planes. Like all companies carrying the ’Virgin Brand’, they aim to be market leaders through innovative practices and good old fashioned fun. I think the belief is that companies that provide a happy and fun place to work in is a productive and consequently profitable work place.
Aside from attractive fares, modern up to the minute aircraft and facilities such as in-flight internet, custom-designed leather seats, mood-lit cabins, power outlets, and a video touch-screen in every seatback, Virgin aims to bring a change to the way people fly be it for business or leisure travel.
They the company believe that Virgin America Airlines is a travel experience unlike anything else and that it offers top-notch service and a whole lotta fun. And it’s not just management statements or marketing propaganda as they have captured a host of travel industry best-in-class awards to back their claim.
Awards such as “Best Domestic Airline” by Condé Nast Traveller and “Best Domestic Airline” in Travel + Leisure World’s Best Awards, both for two consecutive years.
Virgin America serves Boston (BOS), Fort Lauderdale (FLL), Las Vegas (LAS), Los Angeles (LAX), New York (JFK), San Francisco (SFO), San Diego (SAN), Seattle (SEA), Toronto Canada (YYZ), Washington D.C. (IAD), and by late 2010 – Orlando (MCO).
Having carried over 7.5 million passengers on brand new Airbus A320 and A319 aircraft in less than 3 short years, the company must be doing something right. In summarising the words of the President and CEO of the company David Cush...
Virgin America Airlines Most believe they have learned a lot from its passengers about what works and what doesn’t. And as a new airline, they pledge to, “keep doing what’s working, stop doing what isn’t, and continue to come up with new stuff to make you say: this is how to fly”.
Working with Virgin America Airlines
Virgin America state that they want to be more than an airline. They would like to be considered an “enrichment program” for a better way of life through flying. They want people with guts and passion and who have an independent spirit.
They look to hire a ‘special kind’ of person who will define who they are and if you have the thirst and creativity to make them the most-loved airline in the sky, then seriously think about working for them. They are currently offering work bases in San Francisco and California.
Incidentally they state that by selecting peoples from a diversity of cultural backgrounds and who have strong minds and a willingness to aim for a better way of life through flying for all its passengers, ‘creates a very powerful engine that will help them launch an airline that people will love.’
In the words of the publicity machine, ‘Every unique quality and culture you bring to the table enriches us, and ultimately makes the kind of crew that is Virgin enough for Virgin America Airlines.
The qualities they look for in staff
Quote: ‘One who is creative, compassionate, patient, visionary, spontaneous, articulate, a good listener, ambitious, fun, humble, brave, sympathetic, cool under pressure, dedicated, curious, passionate, energetic, inspiring and trustworthy.’
The qualities they look for in Flight Attendants or as they refer to as, ‘In-Flight Team Members’
As the face of Virgin America Airlines, you’ll need to be friendly, enthusiastic and dedicated to ensuring that guest comfort and company safety is paramount on each flight.
You need to know your job like the back of your hand which includes safety procedures, service duties and the aviation world in general. Yes, are you Virgin enough?
You will also need to sport a positive approachable personality and be the consummate team player to as they say, “To make us loveable both inside and out”.
NOTE: You can never know enough about the aviation world. In fact that is one of the most exciting things about it; it constantly moves, it's changing all the time. Certainly the basics stay the same but the environment, the planes, the company business plan changes to meet new and emerging markets. If you'd like to know more about the basics you'll find more in The Secrets of Flight Attendant Interviews ebook that maps out what you need to know in applying to an airline for a flight attendant job.
Professional Experience Required
• Experience in guest service delivery and sales preferred
• Effective communication skills
• Basic computer literacy and comfort with technological learning
• You will need to be a minimum of 21 years of age and legal to work in the United States, willing to travel extensively possess a valid United States passport or foreign passport and have the right to travel freely in and out of the United States, to and from all cities served by Virgin America Airlines without restriction .
• Willing to be based and fly out of San Francisco SFO on short notice
• In-Flight Team Members are required to work nights, weekends, holidays and extended hours. Basically a 24/7/365 roster.
You must also be able to demonstrate dependability, be physically fit in order to pass applicable training programs, including being able to lift emergency window exits (approx. 30 lbs), assist with carry-on luggage stowage, push meal & beverage carts (up to 150 lbs.) and be able to open aircraft doors.
You must not be physically restricted in any duty required of your job role be that to fit in a jump-seat harness without modification, perform safety related procedures, reach in overhead bins and galley compartments and move down a cabin aisle and be able to exit an emergency exit.
If you meet with these criteria and you are successful at your interviews, you will be screened for a background and drug check.
Professional Certifications and Education Required:
High school diploma or GED required, college degree desirable
Benefits of being a Virgin America Airlines employee Health
Group health and welfare plans for you, your partner and eligible dependents after 30 days of employment
Comprehensive medical coverage and prescription drug coverage based on your location.
Participation in the group dental plan that offers preventative, major restorative and orthodontic coverage
A vision care plan that provides affordable eye care benefits including: exams, prescription glasses and contact lenses.
EAP provides confidential professional assistance to you and your family to resolve problems that affect your job performance or personal life
Basic life insurance protection for full-time team members and additional coverage for available for purchase for eligible dependents.
Long-term disability cover due to illness or injury. Team members may also purchase additional short-term and long-term disability coverage.
Enrollment in the 401(k) plan on the first of the month following 90 days of employment.
Flexible Spending Accounts are available for you to save money on certain types of medical and dependent care expenses on a pre-tax basis.
Contribution to a pre-tax spending account for commuting expenses on a monthly basis toward public transportation and parking costs.
Travel privileges for you and eligible friends and family members to enjoy free flights on Virgin America and discounted travel with other carriers.
Additional discounts are available on a variety of products and services including electronics, music, cell phones, rental cars, hotels, restaurants and more.
Are you Virgin enough for Virgin America Airlines? Love to work for this company?
For more information on the how to of America Airlines Flight Attendant jobs and career availability with other airlines check out our facebook page from post to post as news becomes available.
You are also invited to view The Secrets of flight Attendant Interviews
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