Flight attendant training and training in general for air and ground crew is the cornerstone to almost everything that happens in aviation. Without training to maintain procedures we don’t have any control over safety and safety to aviation is what water is to fish or indeed what air is to aeroplanes.
Flight attendant training requires you to know to know all about the emergency equipment on-board an aircraft.
This is one of my fellow flight attendants fitting the Pilots Oxygen system as found on the Airbus A320.
You have to know how the systems are used, how long they will last and exactly what to do in an emergency.
(I'm just getting the sterile wipes and drying cloth ready for my puff of oxygen.)
Training in a system and the specific flight attendant training that crew will need to be competent in is cornerstone to safely shifting thousands of passengers from point A to point B. Obviously this is lead by the flight deck crew but it’s the correct behaviours, crew resource management, attitudes, skills and knowledge that we must all know and exercise that leads to the safe operation of an airline and ultimately the aviation safety record that we all enjoy.
The chain of command on any aircraft is
The overall responsibility for the safe operation of an aircraft and the safety of its passengers lies with the Captain, but you as operating crew are responsible to the Captain in being capable through your flight attendant training to be able to fulfil your safety responsibilities.
Therefore, behind the lifestyle, travel perks, flash hotels and shopping malls there is a responsibility of all cabin crew to comply with standard operational procedures so as to maintain the safety standards required to meet with the safe flight and transportation of your passengers whenever they are on board your aircraft.
Your responsibilities extend to being fully competent to handle any emergency at any time including the evacuation of an aircraft.
Such actions, events, operating drills and emergency procedures within the aviation industry require licensing by the Cival Aviation Safety Authority (CASA) who ensures that all such personnel are appropriately qualified to do their jobs.
This qualification or bench mark is achieved through the setting of technical standards and administrative procedures which incidentally is a refining process through the experience of history including all incidents and accidents.
While multi jurisdictional requirements can be complex, applicable legislation of your airlines operating environment must be followed for obvious reasons.
Please be aware that while most airlines conduct much of their own airline service and corporate flight attendant training, they are required by law to follow the rules and regulations set in place for all safety related airline flight attendant training.
Your service training while a function of the airlines operation is only governed by its service delivery safety and what you do within those boundaries while operating as cabin crew is at the company’s direction.
Your flight attendant certification that covers your initial Safety and Emergency Procedures (SEP’s) is governed by CAO20.11 or country of origin equivalent.
So if your dream is to become a flight attendant and experience the thrill of a trip to Europe, Asia, Australia, Africa, or the Caribbean pause for a moment...
Realise that before the champagne lifestyle, tax free allowances, travel perks, shopping spree’s or having the opportunity to laz next to the hotel pool that you could land a sea-plane on, that there is an extremely important safety function that you are onboard for. Incidentally section 20.11 is fully covered in your flight attendants training program
By the way, did you know that...
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